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Don't pay for paper bags
It refers to a consumer-forum in Chandigarh imposing a total levy of Rs 9000 on a renowned shoe-company for charging rupees 3 as cost of paper-bag.
It refers to a consumer-forum in Chandigarh imposing a total levy of Rs 9000 on a renowned shoe-company for charging rupees 3 as cost of paper-bag.
Ever since a ban has been imposed on plastic-bags, many traders have started charging cost of paper-bags from the shoppers,
Department of Consumer Affairs should widely publicise through electronic and print media-advertisements to educate consumers that they must not pay for cost of shopping bags citing all the reasons given by Chandigarh consumer-forum in this regard.
Since shopper-bags are printed with name and logo of the company, it is advertisement and sale-promotion for which consumer cannot be compelled to pay.
Moreover charging cost for shopping-bag is held as deficiency in service and traders or companies are duty-bound to supply free shopping-bags with purchased goods.
Madhu Agrawal, Delhi
